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New Electrical Regulations for QLD from 1 Jan 2025
Electrical installations in domestic roof spaces must be de-energised before work begins, or alternative controls implemented where this isn't practicable. To help you stay compliant, we’ve updated our Working in Roof Spaces SWMS to align with these new requirements. Learn more.

Issue Resolution Policy

Issue Resolution Policy

  • Instant Document Delivery via Email.
  • Add to your existing management system.
  • Can assist in ensuring workers are adequately trained.
  • Customisation instructions provided.
  • Microsoft Word Format (Fully editable).
  • Only pay once (no subscriptions required).

Issue Resolution Policy

Effective issue resolution is key to maintaining a safe and productive work environment. The Issue Resolution Policy is written in alignment with the requirements of WHS legislation and provides guidelines for a consultative, systematic, and fair approach to resolving any work health, safety, or welfare (WHS) issue that may arise within your organisation.

Content Overview

  • Review Procedure: Details the process for regularly reviewing and updating the policy, ensuring its ongoing effectiveness in resolving workplace issues.
  • Definitions: Clarifies key terms related to issue resolution, fostering a common understanding among all employees.
  • Document Control: Outlines the mechanisms for managing and maintaining policy documentation, including a Distribution Record Register for policy access and an Amendment Record Register for tracking changes.
  • Issue Resolution Policy: Establishes the formal process for resolving workplace issues, ensuring consistency and fairness in how concerns are addressed.
    • Informal Issue Resolution Procedure: Offers guidance on handling minor issues through informal discussions, aiming for quick and amicable solutions.
    • Issue Resolution Procedure Flow Chart: Visualises the steps involved in the formal resolution process, making it easy for employees to understand how their concerns will be managed.
  • Hazard Report Form: Provides a standardised form for reporting hazards, ensuring that all issues are documented and addressed systematically.

Comes with a complimentary copy of the Legislation & Codes of Practice Reference List valued at $19.95

Key Benefits of Implementing the Policy

  • Promotes a Safe Workplace: Encourages employees to report concerns, leading to a safer and more compliant work environment.
  • Fair and Consistent Resolution: Ensures that all issues are handled in a fair and consistent manner, promoting trust and transparency.
  • Improves Employee Morale: The policy helps maintain a positive and collaborative workplace culture by providing a clear process for addressing concerns.

Who is it Suitable For?

The Issue Resolution Policy is suitable for organisations of any size and across all industries. It's particularly beneficial for businesses committed to creating a safe, transparent, and supportive workplace, where employees feel empowered to raise concerns and know they will be addressed.

Implement the Issue Resolution Policy today to foster a fair, transparent, and safety-focused workplace.

  • Instant Document Delivery via Email.
  • Add to your existing management system.
  • Can assist in ensuring workers are adequately trained.
  • Customisation instructions provided.
  • Microsoft Word Format (Fully editable).
  • Only pay once (no subscriptions required).

Issue Resolution Policy

Effective issue resolution is key to maintaining a safe and productive work environment. The Issue Resolution Policy is written in alignment with the requirements of WHS legislation and provides guidelines for a consultative, systematic, and fair approach to resolving any work health, safety, or welfare (WHS) issue that may arise within your organisation.

Content Overview

  • Review Procedure: Details the process for regularly reviewing and updating the policy, ensuring its ongoing effectiveness in resolving workplace issues.
  • Definitions: Clarifies key terms related to issue resolution, fostering a common understanding among all employees.
  • Document Control: Outlines the mechanisms for managing and maintaining policy documentation, including a Distribution Record Register for policy access and an Amendment Record Register for tracking changes.
  • Issue Resolution Policy: Establishes the formal process for resolving workplace issues, ensuring consistency and fairness in how concerns are addressed.
    • Informal Issue Resolution Procedure: Offers guidance on handling minor issues through informal discussions, aiming for quick and amicable solutions.
    • Issue Resolution Procedure Flow Chart: Visualises the steps involved in the formal resolution process, making it easy for employees to understand how their concerns will be managed.
  • Hazard Report Form: Provides a standardised form for reporting hazards, ensuring that all issues are documented and addressed systematically.

Comes with a complimentary copy of the Legislation & Codes of Practice Reference List valued at $19.95

Key Benefits of Implementing the Policy

  • Promotes a Safe Workplace: Encourages employees to report concerns, leading to a safer and more compliant work environment.
  • Fair and Consistent Resolution: Ensures that all issues are handled in a fair and consistent manner, promoting trust and transparency.
  • Improves Employee Morale: The policy helps maintain a positive and collaborative workplace culture by providing a clear process for addressing concerns.

Who is it Suitable For?

The Issue Resolution Policy is suitable for organisations of any size and across all industries. It's particularly beneficial for businesses committed to creating a safe, transparent, and supportive workplace, where employees feel empowered to raise concerns and know they will be addressed.

Implement the Issue Resolution Policy today to foster a fair, transparent, and safety-focused workplace.

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Frequently Asked Questions

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