SIRA launches new service to tackle workplace mental health

A new mental health service enabling workers to access confidential and tailored phone-based support warmline has recently been launched by the NSW State Insurance Regulatory Authority (SIRA)

The new service, called Hear2Talk, provides a safe space to talk to experienced mental health peer-support workers waiting to listen and provide support.

SIRA Chief Executive Adam Dent welcomed the launch of Hear2Talk, saying the warmline has come at the right time.

“As we navigate the current outbreak of Omicron, mental health is a challenge facing many people at work and in the broader community,” Mr Dent said.

“Callers experiencing distress in the workplace will find an experienced peer waiting to listen and provide support through this helpline.

The service is run by community mental health support specialists Neami National.

Neami NSW State Manager Peter Gianfrancesco said the new service is one way of tackling mental ill-health at work.

“We know that to continue providing the best possible care to others in the community, we need to look after ourselves. That’s where the Hear2Talk team can help,” Mr Gianfrancesco said.

“The Hear2Talk team are experienced mental health peer-support workers who understand the unique challenges of working in community mental health.

“When calling the Hear2Talk service, people can expect confidential, accessible and tailored phone-based support to listen and help build resilience and confidence in managing challenging experiences and emotions.”

Read the full story on the NSW State Insurance Regulatory Authority website.