Safe Work Australia releases case study on controlling psychosocial risks in the retail sector

Safe Work Australia has released the first case study in a series that examines the management of psychosocial risks across different sectors.

This preliminary case study, as outlined by Safe Work Australia, is situated in a retail setting and underscores various critical psychosocial hazards that retail workers might experience. It further includes examples of methods to mitigate health and safety risks in the workplace.

According to Safe Work Australia, employees in the retail industry frequently encounter psychosocial hazards as a result of demanding work conditions such as handling challenging customers, meeting sales goals, and working extended or unpredictable shifts.

Review the case study titled "Managing the Risk of Psychosocial Hazards in Retail” on the Safe Work Australia website.