NSW insurer icare launches tender for claims and injury management services

NSW state insurer icare has recently launched a tender for the procurement of claims and injury management services for the NSW Nominal Insurer workers compensation scheme.

Minister for Finance and Employee Relations Damien Tudehope said the announcement follows extensive consultation with a wide range of stakeholders, market research, and a survey on the NSW Government Have Your Say website.

"The aim is to improve the way claims are managed, providing simpler, better care for injured workers and support for employers," Mr Tudehope said.

"icare has listened to the needs and concerns of stakeholders and is taking action to evolve and improve the way NSW workers compensation claims are managed. This consultation will continue through the tender process and as the new claims model takes shape."

"The intention is to include more roles for service providers, encouraging different providers and specialised skills, increasing transparency of performance of providers and providing greater choice for employers over time. This will drive improved outcomes for injured workers and businesses through competition," he said.

The successful bidder will begin on 1 January 2023, according to icare.

Read the full story on the icare website.